Commit ee27f788 by Tyler Hallada

Address Gabe's comments

parent 98bf627e
......@@ -21,8 +21,8 @@ regular intervals. The app sends nudges three days and ten days after a
learner enrolls in a course.
Upgrade Reminders ask learners to purchase their course’s Verified
certificate. The reminders are sent two days from their course’s upgrade
deadline, or two days from the course’s end date (whichever date occurs
certificate. The reminders are sent two days before their course’s upgrade
deadline, or two days before the course’s end date (whichever date occurs
sooner).
Weekly Course Highlight Messages tell learners what to look forward to in the
......@@ -34,12 +34,17 @@ The app introduces a Schedule object to the edX codebase. Learners receive
Schedules when they enroll in self-paced courses. The app uses Schedules to
determine which learners to message.
In the future, the Schedules app may be extended or changed to support more
complicated communication patterns. For example, something that takes into
account the user's progress through the course.
Glossary
--------
- **Schedule**: Stores the day a learner enrolls in a course and the learner’s
“upgrade deadline”. Used by the app at runtime to determine which learners to
message.
- **Schedule**: Stores the day a learner enrolls in a course and the
learner's "upgrade deadline". This information allows us to personalize
learners' experiences in self-paced courses so that events happen relative to
the learner's schedule, not the course's schedule.
- **Schedule Experience**: Defines the set of emails that a learner
receives. The two Schedule Experiences are:
......@@ -47,16 +52,18 @@ message.
- “Recurring Nudge and Upgrade Reminder”
- “Course Updates”
- **Upgrade Deadline**: The date before which a learner can purchase a
verified certificate. By default, a Schedule imposes a “soft” upgrade
deadline 21 days from when a learner enrolled in a course. A course
also imposes a “hard” upgrade deadline. A Schedule uses whichever
date is earlier.
- **Upgrade Deadline**: The date before which a learner is encouraged to
purchase a verified certificate. By default, a Schedule imposes a "soft"
upgrade deadline (meaning, a suggested, but not final, date) 21 days from
when a learner enrolled in a course. A self-paced course imposes a "hard"
upgrade deadline that is the course-wide expiration date for upgrading on the
course. A Schedule uses whichever date is earlier.
- **Course Update**: We refer to “Weekly Course Highlight Messages” as “Course
Updates” in the code. In contexts outside of this app, Course Updates refer to
bulk-emails sent by course instructors. We plan on removing this term from the
code to avoid confusion.
- **Course Update**: We refer to "Weekly Course Highlight Messages" as "Course
Updates" in the code. In contexts outside of this app, Course Updates refer
to bulk-emails manually sent out by course instructors and for the blocks of
text that course instructors can add to the top of the course outline. We
plan on removing this term from this app's code to avoid confusion.
- **Section**: From our
`documentation <http://edx.readthedocs.io/projects/edx-%20partner-course-staff/en/latest/developing_course/course_sections.html#what-is-a-section>`__,
......@@ -93,7 +100,9 @@ message.
into N “bins” (by default, N is 24). We do this to evenly distribute
the number of emails each task must send.
- **Email Backend**
- **Email Backend**: An external service that ACE will use to deliver emails.
Right now, ACE only supports `Sailthru <http://www.sailthru.com/>` as an
email backend.
Running the Management Commands
-------------------------------
......@@ -365,9 +374,30 @@ emails in a variety of email clients to ensure there are no bugs in any
of them. EdX uses a tool called `Litmus <http://litmus.com/>`__ that
automates this process.
To begin using Litmus, make sure that ACE is configured to use Sailthru,
and then refer to the confluence page on `How to test emails in a
variety of
clients <https://openedx.atlassian.net/wiki/spaces/RET/pages/216563991/How+to+test+emails+in+a+variety+of+clients>`__
which will explain how to send emails to Litmus using the
``--override-recipient-email`` option to the management commands.
To begin using Litmus, follow these steps:
1. Make sure that ACE is configured to use Sailthru (see instructions above).
2. Go to the `Litmus checklist page <https://litmus.com/checklist>`__ and start
a new checklist.
3. The checklist will provide you with an email address to send the test email
to. Take note of it.
4. Send an email, using management command with the `--override-recipient-email`
option so that it is sent to the Litmus email you got in step 3.
::
./manage.py lms --settings devstack_docker send_recurring_nudge example.com --override-recipient-email PUT-LITMUS-ADDRESS-HERE
Using the Browser Extenstion
~~~~~~~~~~~~~~~~~~~~~~~~~~~~
1. Configure your devstack to use the "file_email" channel for ACE (see
instructions above).
2. Install the Litmus `chrome browser extension
<https://chrome.google.com/webstore/detail/litmus/makmhllelncgkglnpaipelogkekggpio>`__.
3. Send an email by running the management command. This should save the email
to a file.
4. Open the saved file in chrome on your host. It should be in
`/path/to/your/devstack/src/ace_messages/*.html`.
5. Open the Litmus extension.
6. When you regenerate emails, you can easily refresh the previews in Litmus.
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