Allow configurable activation email support link.

This also serves as a slight refactor of ENT-392.

cms/envs/common.py

@@ -94,6 +94,7 @@ from lms.envs.common import (
     HELP_TOKENS_BOOKS,
 
     SUPPORT_SITE_LINK,
+    ACTIVATION_EMAIL_SUPPORT_LINK,
 
     CONTACT_EMAIL,
 

common/djangoapps/student/tests/test_activate_account.py

@@ -11,6 +11,7 @@ from uuid import uuid4
 from edxmako.shortcuts import render_to_string
 from student.models import Registration
 from student.tests.factories import UserFactory
+from openedx.core.djangoapps.site_configuration import helpers as configuration_helpers
 
 
 @unittest.skipUnless(settings.ROOT_URLCONF == 'lms.urls', 'Test only valid in lms')
@@ -31,6 +32,11 @@ class TestActivateAccount(TestCase):
         self.registration.register(self.user)
         self.registration.save()
 
+        self.platform_name = configuration_helpers.get_value('PLATFORM_NAME', settings.PLATFORM_NAME)
+        self.activation_email_support_link = configuration_helpers.get_value(
+            'ACTIVATION_EMAIL_SUPPORT_LINK', settings.SUPPORT_SITE_LINK  # Intentional default.
+        )
+
     def login(self):
         """
         Login with test user.
@@ -118,7 +124,11 @@ class TestActivateAccount(TestCase):
         self.login()
         expected_message = render_to_string(
             'registration/account_activation_sidebar_notice.html',
-            {'email': self.user.email}
+            {
+                'email': self.user.email,
+                'platform_name': self.platform_name,
+                'activation_email_support_link': self.activation_email_support_link
+            }
         )
 
         response = self.client.get(reverse('dashboard'))
@@ -130,7 +140,11 @@ class TestActivateAccount(TestCase):
         self.login()
         expected_message = render_to_string(
             'registration/account_activation_sidebar_notice.html',
-            {'email': self.user.email}
+            {
+                'email': self.user.email,
+                'platform_name': self.platform_name,
+                'activation_email_support_link': self.activation_email_support_link
+            }
         )
         response = self.client.get(reverse('dashboard'))
         self.assertNotContains(response, expected_message, html=True)

common/djangoapps/student/views.py

@@ -657,6 +657,9 @@ def dashboard(request):
         'DISPLAY_COURSE_MODES_ON_DASHBOARD',
         settings.FEATURES.get('DISPLAY_COURSE_MODES_ON_DASHBOARD', True)
     )
+    activation_email_support_link = configuration_helpers.get_value(
+        'ACTIVATION_EMAIL_SUPPORT_LINK', settings.SUPPORT_SITE_LINK
+    )
 
     # Let's filter out any courses in an "org" that has been declared to be
     # in a configuration
@@ -712,12 +715,16 @@ def dashboard(request):
     if display_account_activation_message_on_sidebar and not user.is_active:
         sidebar_account_activation_message = render_to_string(
             'registration/account_activation_sidebar_notice.html',
-            {'email': user.email}
+            {
+                'email': user.email,
+                'platform_name': platform_name,
+                'activation_email_support_link': activation_email_support_link
+            }
         )
     elif not user.is_active:
         banner_account_activation_message = render_to_string(
             'registration/activate_account_notice.html',
-            {'email': user.email, 'platform_name': platform_name}
+            {'email': user.email}
         )
 
     enterprise_message = get_dashboard_consent_notification(request, user, course_enrollments)
@@ -727,11 +734,11 @@ def dashboard(request):
         message for message in messages.get_messages(request) if 'account-activation' in message.tags
     ]
 
-    # Global staff can see what courses errored on their dashboard
+    # Global staff can see what courses encountered an error on their dashboard
     staff_access = False
     errored_courses = {}
     if has_access(user, 'staff', 'global'):
-        # Show any courses that errored on load
+        # Show any courses that encountered an error on load
         staff_access = True
         errored_courses = modulestore().get_errored_courses()
 

lms/envs/aws.py

@@ -310,6 +310,9 @@ ENABLE_COMPREHENSIVE_THEMING = ENV_TOKENS.get('ENABLE_COMPREHENSIVE_THEMING', EN
 MKTG_URL_LINK_MAP.update(ENV_TOKENS.get('MKTG_URL_LINK_MAP', {}))
 
 SUPPORT_SITE_LINK = ENV_TOKENS.get('SUPPORT_SITE_LINK', SUPPORT_SITE_LINK)
+ACTIVATION_EMAIL_SUPPORT_LINK = ENV_TOKENS.get(
+    'ACTIVATION_EMAIL_SUPPORT_LINK', SUPPORT_SITE_LINK  # Intentional default.
+)
 
 # Mobile store URL overrides
 MOBILE_STORE_URLS = ENV_TOKENS.get('MOBILE_STORE_URLS', MOBILE_STORE_URLS)

lms/envs/bok_choy.env.json

@@ -137,6 +137,7 @@
     "SITE_NAME": "localhost:8003",
     "STATIC_URL_BASE": "/static/",
     "SUPPORT_SITE_LINK": "https://support.example.com",
+    "ACTIVATION_EMAIL_SUPPORT_LINK": "https://support.example.com/activation-email-help.html",
     "SYSLOG_SERVER": "",
     "TECH_SUPPORT_EMAIL": "technical@example.com",
     "THIRD_PARTY_AUTH_BACKENDS": [

lms/envs/common.py

@@ -2268,6 +2268,7 @@ MKTG_URL_LINK_MAP = {
 STATIC_TEMPLATE_VIEW_DEFAULT_FILE_EXTENSION = 'html'
 
 SUPPORT_SITE_LINK = ''
+ACTIVATION_EMAIL_SUPPORT_LINK = ''
 
 ############################# SOCIAL MEDIA SHARING #############################
 # Social Media Sharing on Student Dashboard

lms/envs/test.py

@@ -361,6 +361,7 @@ MKTG_URL_LINK_MAP = {
 }
 
 SUPPORT_SITE_LINK = 'https://support.example.com'
+ACTIVATION_EMAIL_SUPPORT_LINK = 'https://support.example.com/activation-email-help.html'
 
 ############################ STATIC FILES #############################
 DEFAULT_FILE_STORAGE = 'django.core.files.storage.FileSystemStorage'

lms/templates/registration/account_activation_sidebar_notice.html

 <%page expression_filter="h"/>
 <%!
 from django.utils.translation import ugettext as _
-from openedx.core.djangoapps.site_configuration import helpers as configuration_helpers
 from openedx.core.djangolib.markup import HTML, Text
 %>
 <div class="profile-sidebar" role="region" aria-labelledby="account-activation-title">
@@ -20,11 +19,12 @@ from openedx.core.djangolib.markup import HTML, Text
           "Check your {email_start}{email}{email_end} inbox for an account activation link from {platform_name}. "
           "If you need help, contact {link_start}{platform_name} Support{link_end}."
         )).format(
+          platform_name=platform_name,
           email_start=HTML("<strong>"),
           email_end=HTML("</strong>"),
           email=email,
-          platform_name=configuration_helpers.get_value('PLATFORM_NAME', settings.PLATFORM_NAME),
-          link_start=HTML("<a target='_blank' href='https://support.edx.org/hc/en-us/articles/227340127-Why-haven-t-I-received-my-activation-email-'>"),
+          activation_email_support_link=activation_email_support_link,
+          link_start=HTML("<a target='_blank' href='${activation_email_support_link}'>"),
           link_end=HTML("</a>"),
         )}
         </p>

lms/templates/registration/activate_account_notice.html

@@ -16,7 +16,8 @@ from openedx.core.djangolib.markup import HTML, Text
           "instructions for activating your account. If "
           "you don't receive this message, check your "
           "spam folder."
-          )).format(email_start=HTML("<strong>"),
+          )).format(
+            email_start=HTML("<strong>"),
             email_end=HTML("</strong>"),
             email=email,
         )}