updated message for 500 error on certificate preview

common/djangoapps/util/views.py

@@ -56,6 +56,39 @@ def jsonable_server_error(request, template_name='500.html'):
         return server_error(request, template_name=template_name)
 
 
+def handle_500(template_path, context=None):
+    """
+    Decorator for view specific 500 error handling.
+
+    Usage::
+
+        @handle_500(template_path='certificates/server-error.html', context={'error-info': 'Internal Server Error'})
+        def my_view(request):
+            # Any unhandled exception in this view would be handled by the handle_500 decorator
+            # ...
+
+    """
+    def decorator(func):
+        """
+        Decorator to render custom html template in case of uncaught exception in wrapped function
+        """
+        @wraps(func)
+        def inner(request, *args, **kwargs):
+            """
+            Execute the function in try..except block and return custom server-error page in case of unhandled exception
+            """
+            try:
+                return func(request, *args, **kwargs)
+            except Exception:  # pylint: disable=broad-except
+                if settings.DEBUG:
+                    # In debug mode let django process the 500 errors and display debug info for the developer
+                    raise
+                else:
+                    return render_to_response(template_path, context)
+        return inner
+    return decorator
+
+
 def calculate(request):
     ''' Calculator in footer of every page. '''
     equation = request.GET['equation']

lms/djangoapps/certificates/tests/test_webview_views.py

@@ -24,6 +24,7 @@ from certificates.models import (
     CertificateStatuses,
     CertificateSocialNetworks,
     CertificateTemplate,
+    CertificateHtmlViewConfiguration
 )
 
 from certificates.tests.factories import (
@@ -418,6 +419,17 @@ class CertificatesViewsTests(ModuleStoreTestCase, EventTrackingTestCase):
         self.assertIn("Invalid Certificate", response.content)
 
     @override_settings(FEATURES=FEATURES_WITH_CERTS_ENABLED)
+    def test_render_500_view_invalid_certificate_configuration(self):
+        CertificateHtmlViewConfiguration.objects.all().update(enabled=False)
+
+        test_url = get_certificate_url(
+            user_id=self.user.id,
+            course_id=unicode(self.course.id)
+        )
+        response = self.client.get(test_url)
+        self.assertIn("Invalid Certificate Configuration", response.content)
+
+    @override_settings(FEATURES=FEATURES_WITH_CERTS_ENABLED)
     def test_certificate_evidence_event_emitted(self):
         self.client.logout()
         self._add_course_certificates(count=1, signatory_count=2)

lms/djangoapps/certificates/views/webview.py

@@ -23,6 +23,7 @@ from opaque_keys import InvalidKeyError
 from opaque_keys.edx.keys import CourseKey
 from student.models import LinkedInAddToProfileConfiguration
 from util import organizations_helpers as organization_api
+from util.views import handle_500
 from xmodule.modulestore.django import modulestore
 
 from certificates.api import (
@@ -279,6 +280,7 @@ def _update_certificate_context(context, course, user, user_certificate):
     )
 
 
+@handle_500(template_path="certificates/server-error.html")
 def render_html_view(request, user_id, course_id):
     """
     This public view generates an HTML representation of the specified student's certificate

lms/templates/certificates/server-error.html

+<%! from django.utils.translation import ugettext as _ %>
+<%inherit file="../main.html" />
+
+<%block name="pagetitle">${_("Invalid Certificate Configuration.")}</%block>
+
+<section class="outside-app">
+    <h1>
+        ${_(u"There is a problem with this certificate on {platform_name}".format(
+            platform_name=u"<em>{platform_name}</em>".format(platform_name=settings.PLATFORM_NAME)))}
+    </h1>
+
+    <div>
+        <p>
+            ${_("To resolve the problem, your partner manager should verify that the following information is correct.")}
+        </p>
+        <ul>
+            <li>${_("The institution&#39;s logo.")}</li>
+            <li>${_("The institution that is linked to the course.")}</li>
+            <li>${_("The course information in the Course Administration tool.")}</li>
+        </ul>
+        <br/>
+        <p>${_("If all of the information is correct and the problem persists, contact technical support.")}</p>
+    </div>
+
+</section>