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<%block name="title"><title>Help - MITx 6.002x</title></%block>

<section class="static-container help">
  <h1>Help</h1>
  <hr class="horizontal-divider">

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    <h2>Self-help</h2>

    <ul>
      <li><p>Read the <a href="${reverse('faq_edx')}">FAQ</a> carefully</p></li>
      <li><p>Check the <a href="/info">course updates</a> -- we will announce major errors and issues there </p></li>
      <li><p>Check whether the issues has been asked on the <a href="/discussion">discussion forums</a>, and if not, ask</p></li>
      <li><p>Ask in the IRC channel (irc.mitx.mit.edu, channel #6002)]</p></li>
      <li><p>Check the <a href="/info">course handouts.</a></p></li>
    </ul>

    <h2>Help email</h2>
    <p> If you can't solve your problems with self-help, we have several e-mail addresses set up:</p>

    <ul>
      <li><p>System-related questions: <a href="mailto:technical@mitx.mit.edu">technical@mitx.mit.edu</a></p></li>
      <li><p>Content-related questions: <a href="mailto:content@mitx.mit.edu">content@mitx.mit.edu</a></p></li>
      <li><p>Bug reports: <a href="mailto:bugs@mitx.mit.edu">bugs@mitx.mit.edu</a></p></li>
      <li><p>Suggestions: <a href="mailto:suggestions@mitx.mit.edu">suggestions@mitx.mit.edu</a></p></li>
    </ul>

    <p>Please bear in mind that while we read them, we do not expect to have time to respond to all e-mails. For technical questions, please make sure you are using the latest version of <a href="http://www.mozilla.org/en-US/firefox/new/">Firefox</a> or <a href="https://www.google.com/chrome/">Chrome</a>, and include browser and version in your e-mail, as well as screenshots or other pertinent details.</p>
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