<%
discussion_tab = CourseTabList.get_discussion(course) if course else None
discussion_link = discussion_tab.link_func(course, reverse) if (discussion_tab and discussion_tab.is_enabled(course, user=user)) else None
%>
% if discussion_link:
${_('For questions on course lectures, homework, tools, or materials for this course, post in the {link_start}course discussion forum{link_end}.').format(
link_start=''.format(url=discussion_link),
link_end='',
)}
% endif
${_('Have general questions about {platform_name}? You can find lots of helpful information in the {platform_name} {link_start}FAQ{link_end}.').format(
link_start=''.format(
url=marketing_link('FAQ')
),
link_end='',
platform_name=platform_name)}
${_('Have a question about something specific? You can contact the {platform_name} general support team directly:').format(
platform_name=platform_name
)}
${_('Please note: The {platform_name} support team is English speaking. While we will do our best to address your inquiry in any language, our responses will be in English.').format(
platform_name=platform_name
)}
${_(
'Thank you for your inquiry or feedback. We typically respond to a request '
'within one business day (Monday to Friday, {open_time} UTC to {close_time} UTC.) In the meantime, please '
'review our {link_start}detailed FAQs{link_end} where most questions have '
'already been answered.'
).format(
open_time=open_time,
close_time=close_time,
link_start=''.format(marketing_link('FAQ')),
link_end=''
)}