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Read the FAQ carefully
Check the course updates -- we will announce major errors and issues there
Check whether the issues has been asked on the discussion forums, and if not, ask
Ask in the IRC channel (irc.mitx.mit.edu, channel #6002)]
Check the course handouts.
If you can't solve your problems with self-help, we have several e-mail addresses set up:
System-related questions: technical@mitx.mit.edu
Content-related questions: content@mitx.mit.edu
Bug reports: bugs@mitx.mit.edu
Suggestions: suggestions@mitx.mit.edu
Please bear in mind that while we read them, we do not expect to have time to respond to all e-mails. For technical questions, please make sure you are using the latest version of Firefox or Chrome, and include browser and version in your e-mail, as well as screenshots or other pertinent details.